Accessible floor-standing model – self-service kiosk Nex.Kiosk Nordic with electric height adjustment

A Fresh Start with RFID: Schrobenhausen Reflects on Early Success

Around 15,000 loans in just six weeks: Schrobenhausen Public Library has entered its new era with remarkable momentum. With a collection of only around 28,000 items, that is no small achievement.

In December 2025, the library moved into its new premises in the heart of the town while simultaneously introducing RFID technology for media security and self-service borrowing. The official reopening took place in early February 2026.

Nexbib was keen to learn more and spoke to library director Karin Göpfert: what has changed, what has improved, and does RFID really pay off for a library of this size?

Why RFID in the first place?

We work very closely with schools and nurseries and organise a large number of events. We were therefore looking for a solution that would simplify our day-to-day work and relieve pressure on our team, leaving more time for our wide range of educational programmes. Self-service is key to success.

How did you approach the process?

We first sought advice from other libraries already using RFID. The Bavarian State Office for Public Libraries provided excellent support: they recommended several model libraries and ultimately approved our funding application, which we were delighted about.

 

 

What RFID equipment do you use?

We opted for what you might call a complete, worry-free package: two self-service kiosks, a security gate, and a simple returns unit for 24/7 returns. “Simple” in the sense that items are placed in a single bin. Thanks to RFID tags, they are immediately removed from the user’s account and checked back into the library system. This is a new feature and has been very well received, as it prevents overdue charges from accumulating over the weekend.

In addition, we have five RFID workstations for staff; two of these are located at the front desk to issue console games and items from the Library of Things. All other materials are checked out independently by our users at the self-service kiosks.

What was particularly important to you?

Accessibility was our top priority. The self-service kiosks are electronically height-adjustable without steps or barriers. With an integrated payment module, users can settle any fees easily and discreetly at the same machine. They can also view and manage their library accounts directly.

What has changed?

In the very first month, more than 10,000 items were borrowed — a new record in a remarkably short time. We now have over 2,100 members, with more than 200 new registrations since reopening. Several hundred people visit the library each day — significantly more than at our previous location.

The central location and the bright, welcoming atmosphere of the new premises clearly attract more visitors. However, self-service also plays a major role. People today prefer to take things into their own hands.

Interestingly, some non-fiction titles for young people that were previously rarely borrowed are now being taken home more often — presumably because self-service borrowing offers greater privacy. A surprising side effect, and one we are very pleased about.

We are also now able to remain open throughout the lunchtime period, making the reading café and new co-working spaces more accessible.

 

Was implementing RFID challenging?

Quite the opposite. Converting the collection was straightforward. At times, we were supported by trainees and interns, which allowed us to tag all items with RFID labels while remaining fully operational. Installation by Nexbib was also quick and seamless.

Has the effort been worthwhile?

Absolutely. While the transition may initially seem time-consuming and demanding, it became clear within just a few weeks that choosing RFID was the right decision. The reduction in repetitive tasks has significantly eased the team’s workload, and the time saved is a very welcome benefit.

What has the feedback been like?

We have received a great deal of positive feedback from our visitors, and the figures speak for themselves. Harald Reisner, First Mayor of Schrobenhausen, is full of praise:

“Thanks to the outstanding commitment of the entire team, our public library represents far more than just a place to borrow books. The wide range of activities and regular events offered each year benefit many residents of all ages in our town. The chosen location is also a clear statement in support of revitalising our town hall square and the town centre.”

Nexbib wishes the team continued success and enjoyment.

Photos © Stadtbücherei Schrobenhausen

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